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Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success by Leonard L. Berry

Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success

by Leonard L. Berry


ISBN 13: 9780684845111

Format: Illustrated (288 pages)
Publisher: Free Press
Published: 04 May 1999

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Marketing Services: Competing through Quality Marketing Services: Competing through Quality by A. Parasuraman, Leonard L. Berry

Marketing Services: Competing through Quality

by A. Parasuraman, Leonard L. Berry


ISBN 13: 9780029030790

Format: Hardcover (212 pages)
Publisher: The Free Press
Published: 30 Sep 1991
Other Format: Paperback

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Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations (BUSINESS BOOKS) Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations (BUSINESS BOOKS) by Leonard L. Berry,Kent D. Seltman

Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations (BUSINESS BOOKS)

by Leonard L. Berry,Kent D. Seltman


ISBN 13: 9781260011838

Format: Paperback (304 pages)
Publisher: McGraw Hill
Published: 16 Jun 2017

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On Great Service: A Framework for Action On Great Service: A Framework for Action by Leonard L. Berry

On Great Service: A Framework for Action

by Leonard L. Berry


ISBN 13: 9780029185551

Format: Illustrated (308 pages)
Publisher: Free Press
Published: 01 Apr 1995

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Marketing Services: Competing Through Quality Marketing Services: Competing Through Quality by Leonard L. Berry

Marketing Services: Competing Through Quality

by Leonard L. Berry


ISBN 13: 9780743267410

Format: Paperback (224 pages)
Publisher: Simon and Schuster
Published: 15 Oct 2001
Other Format: Hardcover

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